Support

ITS Help Desk

For further assistance or questions please contact the ITS Help Desk by one of the following methods:

Phone: 718-940-8324
E-mail: techhelp@sjcny.edu
ITS Help Desk Self-Service

Canvas Support

For assistance or questions using Canvas, please contact the appropriate Canvas Support Hotline:

Canvas Support (Faculty)
833-219-5093
Live chat with Canvas Support

Canvas Support (Students)
844-725-7348
Live chat with Canvas Support

Live Chat With Technology Education
(Faculty Only)

Have a quick question regarding Canvas? Join a chat session.

Click on a session time below to join.

Session Times:
Nov 30 10-11am

Dec 2 1-2pm
Dec 4 10-11am

Dec 8 11am-12pm
Dec 10 1-2pm

Dec 14 10-11am
Dec 16 1-2pm
Dec 17 11am-12pm

Dec 21 11am-12pm
Dec 22 12:30-1:30pm