Support

ITS Help Desk

For further assistance or questions please contact the ITS Help Desk by one of the following methods:

Phone: 718-940-8324
E-mail: techhelp@sjcny.edu
ITS Help Desk Self-Service

Canvas Support

For assistance or questions using Canvas, please contact the appropriate Canvas Support Hotline:

Canvas Support (Faculty)
833-219-5093
Live chat with Canvas Support

Canvas Support (Students)
844-725-7348
Live chat with Canvas Support

Live Chat With Technology Education (Faculty Only)

Have a quick question regarding Canvas? Join a chat session.

Click on a session time below to join.
Session Times:
Mon Apr 6 9-11 am

Tue Apr 7 1-2:30 pm
Tue Apr 7 2:30-4:30 pm

Wed Apr 8 9-11 am
Wed Apr 8 2-3 pm